All of our diets contain high levels of animal proteins and flavorful supplemental ingredients which not only makes them exceptionally nutritional but particularly appetizing, however just as people have different tastes and preferences so do some animals.
If your pet is new to our diets, we would suggest first ordering a smaller 3lb bag to try before ordering a larger size.
Open and partially used bags are non refundable unless a problems exists with the product.  We do not formulate for taste, smell, color or other factors unrelated to healthy nutrition therefore these factors should not be considered a basis for return or refund.